Bradley Company upgraded the student portal to create an easier onboarding process. We also added the ability to submit online work orders, tracking, and rent payment processing, which gave a more efficient way to interact with the office. We then implemented an automated roommate matching program to allow incoming students to find roommates based on similar interests. Finally, we payed special attention to preventive maintenance and operating procedures to ensure that work order requests were promptly completed, garnering administration and student approval. Throughout the transition and to this day, there is constant communication with several department heads to ensure the residents we serve are receiving the full Notre Dame experience.