Charlene joined Bradley Company in July of 2020 as Managing Director, Brokerage Operations. In this role she is responsible for brokerage operations and management which includes collaborating with market leaders and sales professionals in their respective markets, focusing on operational efficiencies, achieving line of business performance goals, and providing exceptional customer service experiences.
Charlene is an expert in her field bringing with her 25 years of expertise in business and project management. Prior to working with Bradley Company, Charlene served as the Creative Solutions Operations Manager for GateHouse/Gannett, where she was responsible for full operational management of design for over 160 newspapers. This included, establishing performance metrics, managing staff across several different offices, and emphasis of the design process. Charlene also worked for Schurz Communications as the Director of Central Services and was responsible for many different centralized facets of Schurz publications.
- Six Sigma Green Belt Certified
- Graduate of South Bend/Mishawaka Leadership Program
- Michiana 40 under 40 – South Bend Tribune
- ECHO Club / St. Joe Valley Agility Club Member
- Cass County Horse and Pony Leader